Privacy Policy

Effective Date: 20/11/2024

At Midlands Gas Flow, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.midlandsgasflow.co.uk] (the "Website"). Please read this policy carefully to understand how we treat your information.

1. Information We Collect

We collect different types of information when you interact with our Website:

Personal Information:
This includes information that you provide directly to us, such as your name, email address, phone number, and other details you may submit through forms or during communication with us.

Usage Data:
We collect data about how you interact with the Website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve the functionality and performance of our Website.

Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to collect and store information to enhance your experience on our Website. Cookies help us remember your preferences and provide personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Website
To respond to inquiries and provide customer support
To process orders and deliver services related to gas flow solutions
To improve the Website’s content, features, and user experience
To send promotional emails, newsletters, or updates (if you have opted-in)
To comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or providing services to you, but only to the extent necessary for them to perform those tasks. These third parties are obligated to keep your information confidential and not use it for any other purpose.

We may also disclose your personal information if required by law or in response to legal requests, such as to comply with a subpoena, court order, or similar legal process.

4. Data Security

We take reasonable measures to protect the security of your personal information. While we use industry-standard security protocols, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of the personal information we hold about you.
Opt-out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Delete Your Information: In certain circumstances, you can request that we delete your personal data. However, we may retain some information as required by law or for legitimate business purposes.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Website is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Midlands Gas Flow
07960401015
info@midlandsgasflow.co.uk

By using our Website, you consent to the terms of this Privacy Policy.